Disclaimer

The information provided by Indian Astro Essence ("we," "us," or "our") on this website is for general informational and entertainment purposes only. All information on the site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site.

Astrological Consultations

Astrology is an ancient practice that should be used as a guide and tool for self-reflection. It is not a substitute for professional advice, whether medical, legal, financial, or otherwise. Any reliance you place on astrological readings or information provided by our astrologers is strictly at your own risk.

No Guarantees

We do not guarantee any specific results or outcomes from our astrological consultations or remedies. Results may vary from person to person based on numerous factors including but not limited to personal effort, circumstances, and karma.

Personal Responsibility

You acknowledge that you are using our services of your own free will and that you take full responsibility for any decisions you make based on the information or guidance provided. We encourage you to use your own judgment and seek professional advice when making important life decisions.

Remedial Measures

Any remedial measures, gemstone recommendations, or rituals suggested are based on astrological principles. We do not make any claims about their effectiveness and they should not replace professional medical, psychological, or other expert advice.

Refund Policy

Effective Date: This policy is effective immediately upon consultation booking.

General Policy

At Indian Astro Essence, we are committed to providing quality astrological consultations and services. Due to the personalized and time-sensitive nature of our services, we have established the following refund policy:

Consultation Services

No Refunds: All consultation fees are non-refundable once the session has been conducted. This includes phone consultations, video consultations, and chat consultations.

Cancellation Before Service: If you need to cancel your appointment, please notify us at least 24 hours in advance. Cancellations made within 24 hours of the scheduled appointment will not be eligible for a refund, but may be rescheduled subject to availability.

Rescheduling: You may reschedule your appointment up to 24 hours before the scheduled time without any additional charges. Requests made within 24 hours may be subject to a rescheduling fee.

Technical Issues

If a consultation cannot be completed due to technical issues on our end, we will either:

• Provide a full refund of the consultation fee, or
• Reschedule the consultation at no additional cost

Digital Products

Reports, horoscopes, and other digital products are non-refundable once delivered. Please ensure you provide accurate birth details as we cannot be held responsible for incorrect information provided by clients.

Disputes

If you have any concerns about your consultation or service, please contact us within 48 hours at +91 76579 14692. We are committed to addressing your concerns and finding a satisfactory resolution.

Contact for Refunds

For any refund-related queries, please contact us at +91 76579 14692 or via WhatsApp.

Terms and Conditions

Last Updated: September 26, 2025

1. Acceptance of Terms

By accessing and using the services of Indian Astro Essence, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Provided

Indian Astro Essence provides astrological consultation services, birth chart analysis, horoscope readings, and related services based on Vedic astrology principles. Our services are intended for personal guidance and entertainment purposes.

3. User Responsibilities

You agree to:

• Provide accurate and complete information, including birth details
• Use our services legally and ethically
• Respect the intellectual property rights of our content
• Not misuse or abuse our services or staff
• Maintain confidentiality of any account credentials if applicable

4. Consultation Booking

When you book a consultation, you agree to be available at the scheduled time. Late arrivals may result in shortened consultation time without refund. Please refer to our Refund Policy for cancellation terms.

5. Accuracy of Information

While we strive to provide accurate astrological readings based on the information provided, we cannot guarantee specific outcomes or results. Astrological consultations are subject to interpretation and should be used as guidance only.

6. Privacy and Confidentiality

We respect your privacy and maintain confidentiality of all personal information and consultation details. Please refer to our Privacy Policy for detailed information about how we handle your data.

7. Intellectual Property

All content, including reports, readings, and materials provided by Indian Astro Essence, are our intellectual property. You may not reproduce, distribute, or use them for commercial purposes without our written permission.

8. Limitation of Liability

Indian Astro Essence and its astrologers shall not be liable for any decisions made based on astrological consultations. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our services.

9. Modifications to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

Contact Information

For questions about these Terms and Conditions, please contact us at +91 76579 14692.

Privacy Policy

Last Updated: September 26, 2025

1. Introduction

Indian Astro Essence ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, date of birth, time of birth, place of birth, contact details (phone number, email address)
• Consultation Information: Questions, concerns, and details discussed during consultations
• Payment Information: Billing details and transaction information
• Communication Records: Records of your interactions with us via phone, email, or messaging platforms

3. How We Use Your Information

We use your information to:

• Provide astrological consultations and services
• Generate birth charts, horoscopes, and reports
• Communicate with you about appointments and services
• Process payments and maintain transaction records
• Improve our services and customer experience
• Send you relevant information about our services (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With service providers who assist us in operating our business (e.g., payment processors)
• When required by law or to protect our legal rights
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time, subject to legal requirements.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent for data processing

8. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect information from children under 18 without parental consent.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Indian Astro Essence
Phone/WhatsApp: +91 76579 14692